Return Policy

Effective Date: 27.05.2023

This Return Policy outlines the terms and conditions for returning products purchased from ATP Catering Equipment Services & Repairs (“we,” “us,” or “our”). By making a purchase on our website: https://atpcatering.co.uk/ (the “Website”), you agree to comply with this Return Policy.

1. Timeframe for Returns: You may initiate a return within 14 days from the date of product delivery.

2. Condition of Returned Items: Returned items must be in the same condition as when they were purchased, unused, and undamaged.

3. Refund Options: We offer refunds for returned items based on the original payment method used for the purchase. Refunds will be processed promptly upon receiving and inspecting the returned items.

4. Exclusions: The following items are non-returnable:

 

5. Return Process: To initiate a return, please follow the instructions provided on our Website or contact our customer support at info@atpcatering.co.uk . You will be responsible for any return shipping costs unless otherwise specified.

6. Contact Us: If you have any questions, concerns, or inquiries regarding our Return Policy, please contact us at:

  • Email: info@atpcatering.co.uk
  • Address: ATP Catering Services and Repairs Ltd, 20 Taywood Close, Stevenage, Hertfordshire, SG2 9QP, United Kingdom